Fody FAQs: Tested & Certified Low FODMAP — Gluten-Free, Vegan, No Onion, No Garlic
Our delicious Fody Foods are produced in several locations. Our Extra Virgin Olive Oils are made in Italy. Our dressings, soup bases and snack bars are produced in Canada. All of our other products are produced in the United States.
Each Fody product’s nutritional facts and ingredients can be found on their individual product page. Click on the Fody product of your choice, and discover its full nutritional label and ingredients.
Yes. All of our products are certified Gluten Free by the Gluten Free Certification Organization (GFCO).
All of our products (excluding our Chicken Soup Base) are Vegan. This also means all of our products (including our Chicken Soup Base) are Dairy and Lactose Free.
The following products are certified Kosher: Pasta Sauces, Salsas, Marinades, Snack Bars, Seasonings and our Original BBQ Sauce. Please see the specific product pages to learn details on the kosher certifying bodies.
We do not offer samples of Fody products. We do want you to be able to try products with limited risks, so please see our Satisfaction Guarantee FAQ.
Our Best By Dates are stamped (in black) on the outer packaging of each product, either on the glass itself below the mouth or neck of the jar, or directly on the label. Please email us at info@fodyfoods.com if you need further assistance.
Fody products are like any other packaged product on the market! Once opened, how long a product may be used depends on the individual product. As long as you are within the Best By date range, the following is our general recommendation on usage:
Salsas and Pastas Sauces - up to 2 weeks in the refrigerator after opening.
BBQ Sauce and Marinades - up to 2 months in the refrigerator after opening.
Dressings, Ketchup, Seasonings, Snack Bars, Soup Bases and Olive OIls - up until their best before date, store in a cool dark place ideally, like the pantry.
Garlic and Shallots contain fructans (oligosaccharides), making them high in FODMAPs. These fructans are water-soluble, and would therefore leech out into a water-based substance such as a soup broth. Since water and oil don’t mix, these fructans will not leech out in oil. Therefore, it’s safe to infuse the essence of garlic or shallots into our oil, and offer the flavor for you to enjoy- with none of the symptoms.
Foods can contain ingredients that by themselves might be high in FODMAPs, but if included in small amounts, the final product stays within safe FODMAP limits. We ensure all of our products are Low FODMAP by limiting the amounts of the ingredients allowable per serving size.
Yes. We offer free shipping in the United States on all orders of $49 or more (and on orders of $100+ in Hawaii and Alaska) AFTER discounts have been applied. Our free shipping threshold is based on cart value excluding gift cards and Bread products.
We offer $8 flat rate shipping for all orders under $49 in the contiguous US. We offer $25 flat rate shipping for all orders under $100 shipping to Alaska and Hawaii. (Please see "Do You Have Free Shipping" section for more details).
Please verify your order is correct BEFORE you submit your order as NO changes or cancellations can occur after you complete your purchase.
Yes, we do. Fody is proud to offer our Satisfaction Guarantee. We are so confident that you will LOVE our feel-amazing, taste-amazing foods that if you try a Fody product for the first time and aren’t 100% satisfied, we will give you your money back. Click here for more details. Note: Our money-back guarantee is only available for purchases made online at fodyfoods.com or .ca, not on Amazon or at retail.
If you are experiencing difficulties with accessing your Fody account, please send us an email at info@fodyfoods.com and we will be happy to help.
Please send us an email to info@fodyfoods.com with any updates and we will be happy to make these changes for you. If you wish to update your billing information, you can only do this at checkout. We do not have access to this information and cannot make these changes on your behalf.
We accept all major credit cards, Apple Pay, Google Pay, Shop Pay & PayPal. We are not able to accept EBT payments at this time.
When you are ready to place your order, go ahead and begin your checkout. Once you are on the checkout page, please enter your discount code in the small text box in the payment information. Please note that using Shop Pay or any other payment app that autofills your information will cause you to miss the page where the discount code should be applied. If this happens, we cannot go back and apply any discounts.
Yes, we do offer Digital Gift Cards! Gift cards are e-mailed directly to the address provided when placing your order. Schedule it to digitally arrive on a specific date, and you can include a note or a video message to personalize your gift.
Yes, our gift cards are e-gift cards. Gift cards are e-mailed directly to the address provided when placing your order. Schedule it to digitally arrive on a specific date with a note or a video message to personalize your gift.
Once you purchase a Fody gift card, recipient will receive an email with the coupon code. This code can then be applied at checkout as payment.
Fody products are sold on our online Shop and on Amazon. You can also find us in a retail location near you, check out our Store Locator.
After you make a Fody purchase, you will receive an email with tracking information once your order has shipped; This can take 2-3 business days.You can track your order using this number on the carrier’s website.
For all wholesale inquiries, please email us at info@fodyfoods.com
Due to food safety guidelines, we no longer accept product returns but do have a satisfaction guarantee. For full details, please see the section entitled “Does Fody offer a Money Back Guarantee?” above.
If your package arrives with visible damage, please email us immediately at Info@fodyfoods.com and provide the following: Your name and Order Number (found on your confirmation and/or shipping email), a written description of the damage and a PHOTO of the damaged product or package as it was received. We will respond to your email within 1-2 business days with a solution to make it right!
We answer common questions about FODMAP foods and IBS in the sections below. What are FODMAPs? What foods contain FODMAPS? What is a FODMAPS diet?
First and foremost, please see your doctor for a definite diagnosis of IBS. It is very important to rule out other serious conditions that may share symptoms with IBS. If you have IBS and need guidance on IBS foods to avoid, please seek out the help of a registered dietitian.
The Low FODMAP diet is an evidence-based approach to relieve symptoms of Irritable Bowel Syndrome (IBS). For more information about the Low FODMAP diet, who it is for, how it works, and help getting started, visit our FODMAPs 101 page.
FODMAPs are a group of dietary sugars that are poorly absorbed in the small intestine. FODMAPs can trigger digestive issues including gas, bloating, distension, abdominal discomfort, pain, diarrhea and/or constipation by some people, especially those with Irritable Bowel Syndrome (IBS). FODMAP stands for: Fermentable Oligosaccharides Disaccharides Monosaccharides And Polyols.
There are 5 types of FODMAPs that exist in the food we eat. They are: fructose, lactose, fructans, galacto-oligosaccharides and sugar alcohols. Food can contain one or more types of FODMAPs. FODMAPs are found in many foods: from various fruit and vegetables, to milk and wheat. It can be confusing to identify FODMAP foods, and you may find many different contradicting opinions and low FODMAP food charts out there. For more information on high and low FODMAP foods, see our FODMAPs 101 page. Also, check out our High and Low FODMAP Food Charts.
Yes, but the “safe” Low FODMAP serving size is different for every food. As the diet is quantity based, please check the serving sizes on the label of each Fody product. A strict Low FODMAP diet should not be commenced without supervision from a healthcare professional.
No, there is a re-introduction phase where you will determine which higher FODMAP foods can be tolerated by your body. Please discuss re-introduction with your dietitian. Learn more about the three stages of the diet on our FODMAPs 101 page. For more information, check out our detailed list of FODMAP FAQ's above.
Check out hundreds of Fody's Low FODMAP recipes right here on our website.
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Fody’s Subscription program is currently available in the USA only. Coming to other countries soon.
Subscribe and save by placing a subscription order for Fody products directly on our Shop. Simply click on the product(s) you would like to subscribe to, choose your delivery schedule (every 4, 6 or 8 weeks) and save 10% every time you receive that subscription order. Order once, then sit back, relax, and let your Fody products arrive at your doorstep on a schedule that works best for you. Note: Fody's shipping policy applies to all subscription orders.
To make any changes to an existing subscription, please log into your Fody account and click the "Manage Subscriptions" button located on the right side of your screen under your Account Details. You can then edit your address, form of payment, add or subtract products, reschedule your order or cancel your subscription at your leisure. PLEASE NOTE: any changes MUST be made a MINIMUM of 48 hours in advance of your ship date.
To update your credit card information, log into your Fody account and click the "Manage Subscriptions" button. Then, select "Billing Information", then select "Update Card" and enter your updated credit card information. Click "Update Card" again to save.
To update your address, log in to your Fody account and click "Manage Subscriptions". Then, click the "Edit" button on the right hand side of your address and enter in the correct shipping/ billing information and then click "Save" at the bottom of the screen. *All changes made will only affect Future shipments.
If an order has already processed, and you need to change the address, please contact customer service at 1-844-FODMAPS (1-844-363-6277) or email info@fodyfoods.com.
Fody’s subscription program will automatically charge the form of payment used when creating your first subscription. Gift Cards are not set up for auto-charge functionality. If you wish to change your form of payment, simply log into your Fody Account and click Manage Subscriptions on the right side of the screen under Account Details.
Fody discount codes do not apply to subscription products. Discount codes will only apply to one-time purchase items on our Shop.
